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Excel in complex global marketplaces by anticipating behavior across cultures, navigating diverse institutions, reducing conflict, and leveraging cultural differences.

What? Acquired Cultural Competence.

GPC clients learn and apply cultural competence to communication styles, leadership strategies, management approaches, and conflict resolution. Cultural competence is the added layer of sophistication that provides the competitive edge, the difference between success and failure in the global marketplace.

Ponte Vecchio in Florence, Italy

Why? The Challenge.

“Ninety percent of leading executives from 68 countries named intercultural leadership as the top management challenge for the next century” (The Economist).

“Developing global leaders is rated as the most important HR deliverable for the future” (IBM Global Survey of Global CHROs, 2010).

“Cultural differences can create substantial obstacles to effective teamwork—but these may be subtle and difficult to recognize until significant damage has already been done” (Harvard Business Review, 2006).

For Whom? Public, Private and Nonprofit Sectors.

Whether managing virtual teams, making frequent global transitions, or interacting with people from different cultural viewpoints and practices without ever leaving your city, knowing how to adapt and leverage diverse opportunities is critical to thriving in a shrinking world.

How? Client-Centered Outcomes.

GPC helps its clients excel in the complex global environment through:

Culture General

Frameworks and tool kits of culture knowledge, strategies, and actions.

Culture Specific

Knowledge of host culture and your own! What to say and do.

Cultural Competence

Understanding and skills about business processes in varied intercultural settings. Includes becoming more self-aware in the cross-cultural context, turning off “auto pilot” and predicting behavior across cultures.

To What Degree? Effective Display of Global Dexterity. 

Achieve results that are actionable, repeatable, measurable, and sustainable – ARMS©. Skillful evaluation of cultural competence means: identifying specific intercultural behaviors, knowing when and how to use them, and how often.